This post is part of our Weekly Tips series.
So you’ve won the job. The celebrations are over; the contracts are being drawn up. Now it’s time to actually begin the work. After the high tension and adrenaline of the process leading up to now, it’s tempting to take a deep breath and take it easy. And while it’s true that you are probably more effective if you relax, it’s not true that you can just kick back.
This post is part of our Weekly Tips series.
I’m not a big fan of small talk. I don’t like doing anything that seems superficial or disingenuous. Plus, I’m an introvert. And every once-in-a-while I still feel like the ridiculously shy kid I once was. So small talk also seems like large effort.
This post is part of our Weekly Tips series.
There’s a simple practice I do with potential clients about 60% of the time that I realized recently I should do 100% of the time. It takes some effort (though not a lot) and usually has really big payback.
This post is part of our Weekly Tips series.
A client told me about a new management book the other day. The title got my attention (Radical Candor: Being a Kickass Boss Without Losing Your Humanity), though I’ll admit I was still poised to be unimpressed by yet another book on transparency/authenticity/yada yada yada.
This post is part of our Weekly Tips series.
Business leaders often want to motivate their staff with pep talks on innovation, creativity, and change. Thought leader Brené Brown upends that approach by making a case for focusing on—wait for it—vulnerability.
This post is part of our Weekly Tips series.
I’m a big fan of stories as vivid illustrations of things that matter and make a difference when it comes to trust-building. This week’s tip is based on a short and compelling one from The Trusted Advisor Fieldbook.