As the go-to gal for all things administrative, and the leader of our admin team, Andrea tells me I am the backbone of this operation. (My informal title: Chief Sanity Officer.)
I make sure projects, programs and planned (and sometimes unplanned!) tasks get done—and done well. It’s my job to be sure our clients have a great experience of us all-around by overseeing all the administrative details. It’s a dream come true to help the Get Real team scope out their goals and design the processes and structures needed to make their business dreams a reality.
It’s my job to be sure our clients have a great experience of us all-around by overseeing all the administrative details.
I spent 18 years in the corporate world in various administrative support and managerial roles for companies such as MassMutual, Better Business Bureau, and Ohio Casualty Group. Then I got married, had a baby and decided to quit my cushy job to be a stay-at-home mom. Six months later, Bob and I realized we needed to supplement our income. After extensive research, I decided to start my own business as a Virtual Assistant. We now have a second child and Bob is the stay-at-home parent.
When I’m not working, you can find me loving life as a wife to my amazing husband, and being the best mom I can be to my son and daughter. I also enjoy crocheting, knitting, and reading. My home base is in Clementon, NJ.
My Get Real Services
I manage The Get Real Project’s support team to ensure all of our services are delivered with efficiency and love.
My Trust Temperament™
What Clients are Saying
“We’ve worked with Tracey for nearly two years now, during which time we’ve run over 20 Being a Trusted Advisor immersion programs. Tracey is masterful at juggling a lot at one time; and not one ball gets dropped. She’s amazing. Her attention to detail and commitment to high quality allow the programs to run seamlessly. Even when we had six sessions in six weeks, Tracey didn’t miss a beat. Not only is she great at what she does, she’s a pleasure to work with!”
, Leadership Development Specialist, MITRE
My Get Real Story
My virtual assistant business grew pretty quickly from the get-go. I’m proud of this because businesses are known to struggle the first three to five years. Not mine.
Knowing I was the primary money-maker for our family, it was difficult to say “no” to a new client, even though I was committed to working part-time. The work I won in the early days was plentiful—and demanding. It also required me to support a lot of different clients, through an entrepreneur who was my primary client and “broker” of sorts, which wasn’t my ideal. I’m always happiest when I can dive deep into someone’s business and really support them in a close and collaborative way.
I started to bend more and more on my time boundaries, taking “emergency” phone calls during dinner with my family, work during the night before my children were in bed, and spending way too much time at my desk on the weekends. My dream business began to turn into a nightmare. As the sole bread winner, I felt a huge amount of pressure.
After a lot of soul searching and many discussions with my husband and trusted colleagues, I had a challenging heart-to-heart conversation with the entrepreneur. I let her know how unhappy I had become. We decided to part ways. I went from too much work to nowhere near enough. Fortunately, it didn’t take long for my business to stabilize—though it felt like an eternity.
Since then, it is a rare day indeed when I work at night or on a weekend. And I make sure to screen my clients to ensure they are an ideal match for me. I know what makes me happy. And when I’m happy, I’m serving my clients to the best of my ability.
Lesson learned for me was to be true to myself and to put my family’s needs first and foremost, and be willing to have difficult conversations when the need arises. Open and honest communication really does win the day.
Getting a Little More Personal
Words people often use to describe me
Conscientious, energetic, tenacious.
What inspires me
People who don’t give up on their dreams and goals, no matter what. Making the best life I can for my family.
What brings me joy
Being with my children and making them smile and feel loved.
What anchors me
My husband and kids.
What drives me nuts
Dishonesty. Making excuses. Complacency.
My guilty pleasure
Getting the kids to bed so my husband and I can watch grown-up TV like Game of Thrones, True Detective, and Veep.
A favorite quote
“There is no ‘I’ in “team” (source unknown)
What I can’t do without
See “What anchors me.” Laughter, fun.
My secret ambition
To move (back) to a small town in the southern U.S. where everyone knows everyone and it is safe for my children.