The business case for clearing clutter

This post is part of our Weekly Tips series.

I don’t pretend to know everything it takes to be a great leader. I do know that I have tremendous respect for business people who are calm, decisive, energized, and really present. I also know that I’m at my professional worst when I’m frenzied, unfocused, tired, distracted. And I’ve noticed that I often get bogged down by a most curious phenomenon: clutter.

Yet three more little words with a big trust impact

This post is part of our Weekly Tips series.

If you’ve been tuning in for the past two weeks, you know I’ve been sharing three-word phrases that belong in everyone’s trusted advisor toolkit. So far, those are “That makes sense” and “I don’t know.” The third and last trust-building phrase is “Tell me more.” (We could add “I love you” to the list of word triplets, but then things start to get a little too squishy. Or do they?)