The Greek philosopher and scientist Aristotle once said, “We are what we repeatedly do. Excellence, then, is not an act but a habit.”Malcolm Gladwell brought this same phenomenon to our attention in modern times in his book Outliers: The Story of Success. A common theme throughout Gladwell’s book is the “10,000-Hour Rule,” based on a study by psychologist Anders Ericsson, suggesting mastery in anything requires a 10,000-hour investment.

There are five skills that are essential to trust-based relationships*. Listening is one of them.

Conventional wisdom suggests that knowledge is power—it’s something to be emphasized, coveted, wielded. At The Get Real Project, we don’t see it that way. We believe curiosity is king.