Why you should be like LeBron James and tell people, “Kiss my a**”

This post is part of our Monthly-ish Tips series.

Those who know me know I readily admit to being grossly (and unapologetically) ignorant when it comes to just about anything sports related. Only every once-in-a-while a news story will catch my eye, as was the case the other day with American basketball superstar LeBron James. LeBron had an important message for his critics, and it’s one we can all learn from.

How to Influence a Skeptical Audience in 3 Simple Steps

How to Influence a Skeptical Audience in 3 Simple Steps

 

Tuesday, April 21st, 2020
@11:00 AM to 11:45 AM EST

Being influential can be challenging in-and-of-itself; being influential with a skeptical audience poses its own unique difficulties. Engaging with people who seem dubious or doubtful in the face of your really good ideas can feel like being in a mental tug of war.

Andrea P. Howe, co-author of The Trusted Advisor Fieldbook and Founder of The Get Real Project, will lead an interactive, “deep dive” discussion on three critical steps required to help a skeptical audience hear what you have to say.

You’ll learn:

  • Why you should actually celebrate that they’re skeptical
  • How to open the conversation or presentation in an unexpected way that’s unexpectedly effective
  • Three specific techniques to listen masterfully while your audience has their guard up
  • How and when to bring your perspectives into the exchange
  • Strategies to skillfully manage the biggest de-railer throughout your interactions (hint: it isn’t them)

Register now

How to be sure an overstuffed email inbox isn’t a big reliability problem

This post is part of our Monthly-ish Tips series.

I’m not the only one who struggles to manage email. Recall the McKinsey study revealing that the average “interaction worker” spends 28% of work week managing email. (I’m not sure what an “interaction worker” is, but I’m pretty sure I am one.) This equates to nearly three hours per day, on average. Add meetings on top of that, along with the actual work we’re expected to get done, and we’ve got a reliability crisis on our hands.