How to be sure an overstuffed email inbox isn’t a big reliability problem

Andrea Howe
Category : Weekly tips February 24, 2020

This post is part of our Weekly Tips series.

I’m not the only one who struggles to manage email. Recall the McKinsey study revealing that the average “interaction worker” spends 28% of work week managing email. (I’m not sure what an “interaction worker” is, but I’m pretty sure I am one.) This equates to nearly three hours per day, on average. Add meetings on top of that, along with the actual work we’re expected to get done, and we’ve got a reliability crisis on our hands.

Another reason you might not be hearing from your clients

Andrea Howe
Category : Weekly tips February 17, 2020

This post is part of our Weekly Tips series.

hearing from client

This just in from a former workshop participant, and reprinted with permission. It’s a really great reminder that sometimes the reason we don’t hear back from clients has everything to do with them, and not you.

If your client reach-outs aren’t getting responses, here’s a clue about why

Andrea Howe
Category : Weekly tips February 10, 2020

This post is part of our Weekly Tips series.

 multi-tool

I’ve been on the receiving end of a collection of reach-outs recently: a voice mail, a series of emails, and a bunch of LinkedIn invitations. Each and every one has bugged me a little; the collection has put me over the top. So it’s time for a plea to all these well-meaning people—the ones you are more like than you might realize.

Recap: Three more of my most humbling moments

Andrea Howe
Category : Weekly tips February 3, 2020

This post is part of our Weekly Tips series.


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