by Andrea Howe | Nov 6, 2014 | Client relationships, Leading with trust, Trusted advisorship
While trust is important to every professional relationship, in the troubled world of financial advice it’s never mattered more. It really doesn’t matter how well a portfolio performs, if your client doubts your sincerity or questions your true intentions the relationship is doomed.
by Shawn Westfall | Apr 22, 2013 | Improvisation, Leading with trust
This month’s improv tip is written by Shawn Westfall, the Get Real Project’s improv guru.
Somewhere around class three or four of the beginner’s improv class I teach at the DC Improv, I make the entire class stand up, raise their hands, and yell, as loud as they can “I FAILED! I FAILED AT IMPROV! I FAILED AT MAKING CRAP UP! HOORAY!”
by Andrea Howe | May 1, 2012 | Leading with trust, Real people, Trusted advisorship
Ron Prater has worked in government consulting firms for almost 20 years, including three years with Arthur Andersen LLP. In 2007, he set out with partner
Alan Pentz to create a company that would apply real entrepreneurial curiosity to find new ways to solve the U.S. government’s biggest problems. The result is
Corner Alliance. Find out how this organization, triggered by a crisis in its formative years, applied the principle of
collaboration to devise a new and different kind of corporate culture.
by Andrea Howe | Apr 17, 2012 | Leading with trust
I don’t pretend to know everything it takes to be a great leader. I do know that I have tremendous respect for business people who are calm, decisive, energized, and really present for the people they interact with. I also know that I’m at my professional best when I exhibit these traits and that the opposite is true: I’m far less effective when I’m frenzied, unfocused, tired, distracted. And I’ve noticed that I often get bogged down by a most curious phenomenon: clutter. Clutter appears in my life in various forms—in my file cabinets, my hall closet, my mind, my heart. The messier things are, the more my leadership suffers.
by Andrea Howe | Nov 21, 2011 | Leading with trust
Charlie Green and I were recently interviewed by Wally Bock of
Three Star Leadership Enterprises on the subject of trust and leadership. He wanted to know what bosses in general can take away from our new book,
The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust.
by Andrea Howe | Nov 3, 2011 | Leading with trust, Trusted advisorship
We are very happy to officially announce the publication of
The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust. Published by
Wiley Books, it is now being sold at fine bookstores worldwide and online at major booksellers.
Whose shoulders does it stand on? The book’s pedigree begins with the classic The Trusted Advisor, by Charlie with esteemed co-authors David Maister and Rob Galford in 2000. In 2005, Charlie wrote Trust-based Selling, which squared the circle of trust and sales.
