From the front lines
Wally and I met via Twitter—he was a distinctive and caring voice in the crowd when I first joined the fray. Wally is a coach, consultant, and popular speaker to audiences in North America and elsewhere. He focuses on front-line leadership, and brings to his work all that he indelibly learned as a Sergeant in the United States Marine Corps—first and foremost that a leader’s job has two parts: accomplish the mission and care for your people.
Wally’s latest book, Ruthless Focus, features companies that have been successful for years by training their sights on a single, simple, core strategy. Wally also created the Working Supervisor’s Support Kit, among other resources. He’s committed to providing day-to-day practical advice on how to be a great boss.
Wally blogs thoughtfully and regularly on the subject of leadership at all levels in his Three Star Leadership blog. His aim: to give you insight, information, and pointers to resources to do a better job and live a better life. Example blog posts include:
- Bosses: Three Things that You have No Choice About
- How to Lead Like Yourself
- Boss’s Tip of the Day: If you mess up, fess up and fix it
Q & A
Wally asked us provocative and wide-ranging questions. He wanted to know:
- How is The Trusted Advisor Fieldbook different from the original The Trusted Advisor?
- What, exactly, makes this a “fieldbook”?
- What can a boss take away from here, regardless of the level where they find themselves on the org chart?
- In addition to the things any boss will get, is there something for each of the following:
- A first line boss such as a police sergeant, call center boss, utility company crew chief or sales manager?
- A middle manager, probably with a technical specialty such as accounting, marketing, or logistics?
- A general manager in any size organization?
- What is the single most important take-away from the Fieldbook?
Check out Wally’s blog post to find out how we answered.
Connect with Wally on LinkedIn and Twitter.
Originally published by Trusted Advisor Associates.
Andrea Howe