This post is part of our Monthly-ish Tips series.
Three weeks ago I published a list of three essential trust-building practices for challenging times (cringing now at the wildly overused phraseology). I followed it by lists of “Ninja tips” for the first two—personal reach-outs and generous offers—and today the spotlight is on the last essential practice, which is serious S-management.
This post is part of our Monthly-ish Tips series.
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General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.
Above all else please take extremely good care of yourselves and others right now.
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Two weeks ago I published a list of three essential trust-building practices for challenging times, followed by a list of seven “Ninja tips” for the first one (personal reach-outs). The spotlight now turns to the second essential practice, which is generous offers. By coincidence, I came up with seven tips for these as well.
This post is part of our Monthly-ish Tips series.
Last week I published a list of three essential trust-building practices for challenging times, each one designed to help you get off your “S” (self-orientation). This week I’m offering seven “Ninja tips” for your personal reach-outs, which is the first of the three practices.
The biggest de-railer of client relationships, in the worst of times as well as the best of times, is fear—fear of not doing the right thing, fear of losing, fear of rejection, fear of uncertainty, and more. Our own fear is like “trust repellant” because it causes us to react from our baser instincts rather than respond from our higher selves. That’s the bad news. The good news is that it can be managed with exceptional results, even—in fact, especially—during a pandemic.
Andrea P. Howe, co-author of The Trusted Advisor Fieldbook and Founder of The Get Real Project, will lead an interactive, “deep dive” discussion on how to recognize fear and what do about it. Specifically, you will learn:
This post is part of our Monthly-ish Tips series.
~~~~~~~~~~~~~~
General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.
Above all else please take extremely good care of yourselves and others right now.
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Survey question: What’s the biggest trust de-railer we all face right now?
Jot down your answer or make a quick mental note if you’re not able to write something down at this moment.
This post is part of our Monthly-ish Tips series.
~~~~~~~~~~~~~~
General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.
Above all else please take extremely good care of yourselves and others right now.
~~~~~~~~~~~~~~
With the massive influx of webinars and articles on “the top seven ways to work better as a virtual team,” I’m opting to go granular this week by sharing a simple trust-building meeting practice that works with groups as small as two and as big as forty—whether you’re virtual or in-person or some combo.
This post is part of our Monthly-ish Tips series.
Some of you know I recently led my first women-only workshop on trust-based business development. This has me reflecting on a lot of things, including a cautionary tale from the early days of my consulting career. This Weekly Tip might in fact speak more to women than men, though I have a hunch there’s a good bit of generalized wisdom in it about everyone’s relationship to authority, and how that can cost us in terms of trust and relationship-building.
This post is part of our Monthly-ish Tips series.
Those who know me know I readily admit to being grossly (and unapologetically) ignorant when it comes to just about anything sports related. Only every once-in-a-while a news story will catch my eye, as was the case the other day with American basketball superstar LeBron James. LeBron had an important message for his critics, and it’s one we can all learn from.
This post is part of our Monthly-ish Tips series.
Being influential can be challenging in-and-of-itself; being influential with a skeptical audience poses its own unique difficulties. Engaging with people who seem dubious or doubtful in the face of your really good ideas can feel like being in a mental tug of war.
Andrea P. Howe, co-author of The Trusted Advisor Fieldbook and Founder of The Get Real Project, will lead an interactive, “deep dive” discussion on three critical steps required to help a skeptical audience hear what you have to say.
You’ll learn: