This post is part of our Monthly-ish Tips series.
A recent tip about the power of mindsets, along with recent discussions in a workshop I was leading about how we sometimes get stuck with thorny problems because we’re stuck in how we’re thinking about those problems, reminded me of a favorite story in The Trusted Advisor Fieldbook.
We’ve all been there. You have a buyer with clear needs and available budget; you have a solution that perfectly matches their needs; you addressed all their concerns; and yet … they didn’t buy. It just doesn’t make sense.
Join us for a free webinar to explore three critical insights into this seemingly irrational behavior, how you might be adding to it, and what you can do to change the situation.
Hosted by Charles H Green, Author & CEO, Trusted Advisor Associates.
This post is part of our Monthly-ish Tips series.
I recently dug up content that I had created for a webinar in 2012. The topic was taking the “sell” out of selling. It was fun to discover some good stuff in there (said humbly) about how different mindsets lead to different actions—stuff I haven’t articulated the same way since. As always, the lessons apply whether you’re selling services or ideas.
This post is part of our Monthly-ish Tips series.
We all know it’s important to be willing to tell clients what they need to hear, even when that may not be what they want to hear. I’ve written before about how to deliver difficult messages so that the communication is positive, productive, and trust-building. Today I want to talk about the ways we humans cleverly talk ourselves out of having these tough conversations in the first place.
This post is part of our Monthly-ish Tips series.
A few months ago, I wrote about how to ask for client feedback if you want real feedback, not polite feedback. (CliffsNotes version: you have to create a strong pull for critique.) I also griped about feedback requests being too focused on task rather than relationship, deferring that to another post. This is said post.