Trust-building mastery: Two words to remove from your repertoire

This post is part of our Monthly-ish Tips series.

There’s a lot of empathy going around these days, which is a good thing. Unfortunately, a lot of it is mediocre empathy, which is a bad thing—especially if you’re striving to be a trusted advisor who listens masterfully and makes meaningful and lasting connections with others. Here are two words in particular to remove from your repertoire.

Five “Ninja tips” for serious S-management these days

This post is part of our Monthly-ish Tips series.

Three weeks ago I published a list of three essential trust-building practices for challenging times (cringing now at the wildly overused phraseology). I followed it by lists of “Ninja tips” for the first two—personal reach-outs and generous offers—and today the spotlight is on the last essential practice, which is serious S-management.

Seven “Ninja tips” for making generous offers

This post is part of our Monthly-ish Tips series.

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General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.

Above all else please take extremely good care of yourselves and others right now.
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Two weeks ago I published a list of three essential trust-building practices for challenging times, followed by a list of seven “Ninja tips” for the first one (personal reach-outs). The spotlight now turns to the second essential practice, which is generous offers. By coincidence, I came up with seven tips for these as well.

Three ways trusted advisors show up right here, right now

This post is part of our Monthly-ish Tips series.

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General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.

Above all else please take extremely good care of yourselves and others right now.
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Survey question: What’s the biggest trust de-railer we all face right now?

Jot down your answer or make a quick mental note if you’re not able to write something down at this moment.

How to quickly build trust in a meeting with just one word

This post is part of our Monthly-ish Tips series.

~~~~~~~~~~~~~~
General note to our Weekly Tips readers: Due to the current state of the world, I’ll be tailoring the Weekly Tips series in a variety of ways. Many tips will focus on specific suggestions given our current context. Some may offer more intentional “business as usual” tips as a way bring momentary relief via a small dose of normalcy. Occasionally a tip may be pre-loaded that suddenly seems irrelevant or inappropriate given breaking news and we won’t catch it in time, in which case I thank you in advance for your grace.

Above all else please take extremely good care of yourselves and others right now.
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With the massive influx of webinars and articles on “the top seven ways to work better as a virtual team,” I’m opting to go granular this week by sharing a simple trust-building meeting practice that works with groups as small as two and as big as forty—whether you’re virtual or in-person or some combo.