This post is part of our Weekly Tips series.
I’ve been writing a lot about screw-ups lately (mostly mine). This week brings a little reprieve in order to focus on sales mastery. Don’t worry, there are more screw-ups in the queue.
In looking over the 229 tips I have written to date, I’ve apparently had a lot to say about what’s wrong with conventional sales training and practices.
Looking back at 2018, it’s clear that our clients and colleagues continue to do great things. We heard countless stories of your professional and personal victories throughout the year. Together, we’re kicking conventional business wisdom to the curb and transforming how people work together as a result.
We’ve created another year-in-review infographic to celebrate—a different kind of annual report for a different kind of organization. It features our clients’ victories, like routinely calling past clients with no agenda other than to say hello (and often winning new business as a result). It also highlights a few personal victories for our team, like rappelling down a waterfall and ditching the smoking habit after 35 years. Click the banner below to find out who did what.
Here’s to a new year!
This post is part of our Weekly Tips series.
The recent onslaught of holiday messaging (emails, cards, etc.) has brought some important lessons to my attention—specifically, do’s and don’ts for your next client reach-outs.
This post is part of our Weekly Tips series.
Last week’s tip about my bruised ego got me thinking about a conversation that’s been coming up a lot in our workshops lately: the actions you choose to take (or not) in the days, weeks, and months following a lost proposal or lost project. Unfortunately, what’s all-too typical isn’t all-too trustworthy.
This post is part of our Weekly Tips series.
I got a pretty big hit to my ego the other day, and I’d rather not tell anyone about it, only I’m doing it anyway. In some ways this missive is all about me, though in other ways it’s really about all of us, and the ways we deal with professional disappointment. This topic matters because I don’t believe we ever achieve our full potential for success until we learn to fail well, and disappointment is failure’s close cousin. I’ve always admired others who speak about their less stellar moments with candor, clarity, and humor.