For consultants who facilitate: dealing with group dynamics

We just completed our second delivery of BossaNova’s Advanced Facilitation Skills for Consultants program. We saw once again that a consultant’s biggest fear when it comes to facilitating client events is, hands-down, dealing with difficult group dynamics – you know, managing the client who’s overly talkative, highly argumentative, prone to ramble, stubbornly skeptical, and the like.

Trusted Advisor: 10 ways to walk the talk

Charlie Green and I just led a two-day program that we call Trusted Advisor: Walking the Talk. I was struck by the list of “one big ahas” that participants created at the end of the program. The beauty lies in the simplicity of each item on the list; the mastery lies in their application. Here’s a Top 10 list, in no particular order, with a little bit of voice-over added:

July Carnival of Trust

Welcome to the July 2008 Carnival of Trust! The Carnival of Trust is a monthly, traveling review of ten of the last month’s best posts related to various aspects of trust in the world. My job this month was to pick those ten posts for you and provide an introduction to each post that makes you want to click through and read more. How’d I do?