Next week we’ll be unveiling our new white paper called Learning that STICks – a practical guide to avoiding disappointing returns on soft skills training.
Learning that STICks is learning that is Sustainable, Transformational, Intelligent and Collaborative. STICky learning is flexible; it can expand or contract to fit time, budget, and resource constraints. But in every case, being STICky pays off.
To give you a taste of what Learning that STICks is all about, here are some examples of quick ways to implement STICky learning:
– Convene an action learning team with the specific goal of improving one or more real-life client relationships over a three-month period (Sustainable). Include time to define and debrief specific action steps as well as time for members to give each other feedback and reflect on what mindsets are in play (Transformational). Have participants complete a before and after self-assessment to identify their strengths and development areas in terms of thinking smarts, relating smarts, and being smarts (Intelligent). Invite managers to join the action learning team once a month to provide guidance and feedback (Collaborative).
– Have participants in a learning program work together to prepare a “brown bag” series (Sustainable) on “Emotionally Intelligent Consulting” (Intelligent). Make storytelling an integral part of the presentations (Transformational). Invite a client panel to participate to share their experiences and perspectives (Collaborative).
Here’s the key: learning that STICks addresses all of the essentials in some form or other. You might say the elements must be –um, “stuck”— together to be effective. For example, learning programs that are Sustainable but not Transformational may do a great job of reinforcing new skills but never crack open the limiting mindsets that impair a consultants’ ability to carry out those skills. Learning programs that are Intelligent but not Collaborative may create a cadre of well-rounded consultants but miss the “wow” that’s created when key stakeholders are focused on exceptional client service.
We’ll let you know when Learning that STICks is available on our website. No registration is required to download the paper, but if you’d like to receive automatic notification, please click here to register for our monthly BossaNews.
Originally published by BossaNova Consulting Group, Inc.
Andrea Howe
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