This post is part of our Weekly Tips series.
“Early and ugly” is what a prized client once said he wanted from his consulting firm.
The client delivered this pearl of wisdom a long time ago to Wayne Simmons, a career consultant who was then the managing partner of an award-winning boutique consulting firm.
This post is part of our Weekly Tips series.
If you’ve been a regular reader for a while, you know about the connection between trust-building and personal risk-taking: they are inextricably intertwined. But do you know how you rate in terms of three essential types of personal risks to take in your client relationships?
We just led a webinar on how to take a trust-based approach to building C-suite relationships. (We decided in the moment that we should call it the Hirsch and Howe Show.) There was a great question asked that we didn’t have time to adequately address, so we’re taking a moment to share our thoughts here.
This post is part of our Weekly Tips series.
Most Weekly Tips readers know that your expertise is not enough to reach the levels of success you desire; your clients’ experience of you matters, too. What you might not realize is just how much it matters—backed by a study reported in Harvard Business Review (HBR) that I recently reconnected with and that provides fascinating insight.
This post is part of our Weekly Tips series.
My client and I had a phone call the other day that started with considerable stress for us both and ended with a hearty laugh and a big lesson learned that I’m pretty sure can benefit us all.