This post is part of our Weekly Tips series.
Like you, I get a lot of unsolicited email inviting me to do business with strangers. Those messages are almost always immediately deleted or saved in the “How Not to Engage a Stranger”/“How Not to Ask for a Meeting” folder. (I really do have said folder.)
This post is part of our Weekly Tips series.
I brought a little improv comedy into a Trust-Based Business Development class I was leading last week, by way of simple warm-up games and exercises that I learned from expert Shawn Westfall. I was reminded of the power of humor to connect people, to defuse tension, and to create overall feelings of goodwill. Then I remembered a study that indicates humor also makes you more credible. That sounds like another trust paradox to me.
This post is part of our Weekly Tips series.
You may recall the retrospective from a few months ago on three extraordinary women (a new broadcaster, pop diva, and my mom) and what they can teach us about trust-building. Now it’s the men’s turn:
This post is part of our Weekly Tips series.
Charlie and I wrote about specific ways to accelerate trust-building in The Trusted Advisor Fieldbook, and excerpted a list of 15 favorites. The last on the list, about which I’ve never before written here, might just be the most powerful.
Looking back at 2016, it’s clear that our clients and colleagues continue to do great things. We heard so many stories of your professional and personal victories throughout the year. Three key themes for 2016 were helping, listening, and keeping it real.
We decided to create a new year-in-review infographic to celebrate—a different kind of annual report for a different kind of organization. (Click the banner below.)
We hope it inspires and entertains, while also conveying just how much we appreciate the people we get to work and play with every day.
Cheers!
