Pretty please: Separate the ask from the acknowledgment

Andrea Howe
Category : Weekly tips January 25, 2016

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I was recently reminded of a call I got from a volunteer at one of the charitable organizations to which I regularly donate. It was decidedly different than the usual solicitation call. It started off so much better. And then it got so much worse.

Want a better relationship? Screw something up.

Andrea Howe
Category : Weekly tips January 18, 2016

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Conventional business wisdom says, “Avoid mistakes at all costs.” I think that’s a bunch of hooey.

Communication lessons from cancer patients

Andrea Howe
Category : Weekly tips January 11, 2016

This post is part of our Weekly Tips series.

 

image via emilymcdowell.comA very close friend of mine was recently diagnosed with breast cancer. This means I’ve gotten a closer look than ever before at what it’s like to be a cancer patient—someone on the receiving end of a lot of well-meaning (and misguided) gestures, among myriad other challenges. And while it may seem like an odd or inappropriate link to make, cancer offers valuable communication lessons for anyone who’s in the relationship business.

Resolutions shmesolutions—try this instead

Andrea Howe
Category : Weekly tips January 4, 2016

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Happy New YearHappy new year.

We meet again, this time at the fresh start of a new year.


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