Time flies when you’re having fun. November 2021 will mark 10 years since The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust hit the streets.
Watch this very special webinar with Trusted Advisor Associates founder Charles H. Green and his co-author Andrea P. Howe to learn how to turn the concepts and frameworks of trust-building into everyday actions—for any professional role.
In this exclusive interview moderated by Trusted Advisor Associates CEO Noelle Mykolenko, Charlie and Andrea will share:
– Their original inspiration for writing The Fieldbook;
– The biggest differences between trust-building in theory and trust-building in practice;
– What has turned out to be the most relevant and lasting insights from their collaboration a decade ago; and
– What they would do differently if they had to write it all over again.
The Trust Matters Webinar Series is hosted by Trusted Advisor & The Get Real Project. Register for upcoming webinars and view past ones at: www.trustedadvisor.com/webinars
Being influential can be challenging in-and-of-itself; being influential with a skeptical audience poses its own unique difficulties. Engaging with people who seem dubious or doubtful in the face of your really good ideas can feel like being in a mental tug of war.
Andrea Howe leads an interactive “deep dive” discussion on three critical steps required to help a skeptical audience hear what you have to say. Specifically, you’ll learn:
– Why you should actually celebrate that they’re resistant;
– How to open the conversation or presentation in an unexpected way that’s unexpectedly effective;
– Specific techniques to listen masterfully while your audience has their guard up; and
– How and when to bring your perspectives into the exchange.
Virtual, virtual, virtual. It’s all the rage now. Sales and relationship training providers are quick to tell you that you must, must, must adapt quickly to your new virtual reality or watch your revenues plummet.
Professional services providers are quick to take the bait. The problem is, that’s only 20% true. Andrea Howe joins forces with Noelle Mykolenko, CEO of Trusted Advisor Associates, to lead an interactive “deep dive” discussion on the most effective ways to form everlasting client bonds and deep unshakable loyalty in our current reality.
Specifically, you will learn:
What’s actually different now, what really isn’t, and a new take on the old “80/20” rule that will help you do right by your relationships
How to use the trust equation as a guide to making the biggest possible difference for your clients
in this most unusual time
Which five tried and true best practices to double down on
Which five virtually-inspired best practices to ramp up.
The biggest de-railer of client relationships, in the worst of times as well as the best of times, is fear—fear of not doing the right thing, fear of losing, fear of rejection, fear of uncertainty, and more. Our own fear is like “trust repellent” because it causes us to react from our baser instincts rather than respond from our higher selves. That’s the bad news. The good news is that it can be managed with exceptional results, even—in fact, especially—during a pandemic. Hosted by Andrea Howe.