Are you willing to admit you’re embarrassed?

This post is part of our Weekly Tips series.

If you’ve ever used a web browser user, you’ve probably been faced from time to time with an unexpected crash, causing all your open tabs to close. If you’ve ever experienced this with Mozilla Firefox, you’ve probably had to smile at the power of their very disarming error message, which displays on the screen in big, bold letters: “Well, this is embarrassing.”

How YOU can raise trust in your organization

We’re pleased to announce the release of our latest eBook: People Behaving Badly: How YOU Can Raise Trust in Your Organization.
It’s the fourth in the new Trusted Advisor Fieldbook series by Charles H. Green and Andrea P. Howe.Each eBook provides a snapshot of content from The Trusted Advisor Fieldbook, which is jam-packed with practical, hands-on strategies to dramatically improve your results in sales, relationship management, and organizational performance.

People behaving badly: how YOU can raise trust in your organization reveals:

The Trusted Advisor Fieldbook

The Trusted Advisor Fieldbook

The Trusted Advisor Fieldbook

The Trusted Advisor Fieldbook

Real results are based on a foundation of trust.

Your success as a leader will always be based on the degree to which you are trusted by your stakeholders—whether you are a business developer, account manager, salesperson, project manager, program manager, unit leader, team leader, client relationship manager, C-level executive, consultant, or manager. Being trusted is a leadership quality that is neither cyclical nor faddish nor role-bound.

Read chapter one now
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The Trusted Advisor Fieldbook is a practical guide to being a trusted advisor for leaders in any industry. In this hands-on successor to the popular The Trusted Advisor, you’ll find answers to pervasive questions about trust and leadership—how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set.


Charles and Andrea cut to the chase on trust—the one thing you can’t lead without. They have provided us with a hands-on, state-of-the-art look at building trust, which is the essential component for becoming valued leaders to our teams and true business partners with our clients. Gary S. Jones, Chief Human Resources Officer, Grizzard Communications Group

Put this fieldbook to work and you’ll be someone who earns trust quickly, consistently, and sustainably—in business and in life.

Learn more from our eBook excerpts

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