This post is part of our Monthly-ish Tips series.
In honor of Mental Health Awareness Month, I’m reprising the story of an email exchange between an employee and her CEO. Important trust lessons lie within about both the merits of candor and the importance of investing in our own health and wellness.
The story, in a nutshell: A staff member emails her team to alert them she’s taking two days off to focus on her mental health. Her CEO replies with appreciation and encouragement for using sick days as mental health days. The employee posts the exchange on Twitter and the CEO’s reply is retweeted over 7,000 times and liked by almost 30,000 people.
I like this story because candid exchanges give us great models to adopt, especially when they challenge existing norms. How many times have you “called in sick” when what you really needed was a little down time to reset and recharge? Wouldn’t it be freeing to simply be honest about it?
I also like this story because it’s an important reminder about the need to take care of ourselves so that we can make the difference we all want to make. The CEO said it best in an article he subsequently wrote eight years ago (and which applies now more than ever):
“It’s 2017. We are in a knowledge economy. Our jobs require us to execute at peak mental performance. When an athlete is injured they sit on the bench and recover. Let’s get rid of the idea that somehow the brain is different.”
Whether or not you feel you can or should be honest with your employer is not the primary point of this post, although clearly this is a case where candor started a small cultural revolution that touched the lives of many strangers. The primary point is to find opportunities to be real and to take really good care of yourself—ideally in combination.
Make It Real
This week, find time for a mental health break, whether short or long. If you’re planning to be out of the office, use a trust-building out of office message while you’re away.
Learn More
Read about another CEO’s unexpected admission, or read about how your virtues help create a culture of trust in Chapter 29 of The Trusted Advisor Fieldbook.
Andrea Howe
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- Role models for healthy candor - May 27, 2025
- A small gesture (and related risk) with big trust impact (Part II) - April 1, 2025
- A small gesture (and related risk) with big trust impact (Part I) - March 3, 2025