A surprising credibility-builder

A surprising credibility-builder

This post is part of our Weekly Tips series.

I brought a little improv comedy into a Trust-Based Business Development class I was leading last week, by way of simple warm-up games and exercises that I learned from expert Shawn Westfall. I was reminded of the power of humor to connect people, to defuse tension, and to create overall feelings of goodwill. Then I remembered a study that indicates humor also makes you more credible. That sounds like another trust paradox to me.

A Different Kind of Annual Report: Getting Real in 2016

Looking back at 2016, it’s clear that our clients and colleagues continue to do great things. We heard so many stories of your professional and personal victories throughout the year. Three key themes for 2016 were helping, listening, and keeping it real.

We decided to create a new year-in-review infographic to celebrate—a different kind of annual report for a different kind of organization. (Click the banner below.)

We hope it inspires and entertains, while also conveying just how much we appreciate the people we get to work and play with every day.