Are you sure you’re addressing the real issue?

Andrea Howe
Category : Weekly tips October 27, 2014

This post is part of our Weekly Tips series.

Trust typically gets created between people, and usually in conversations. The Trust Creation Process, brought to us by the authors of The Trusted Advisor, is a five-step model describing how this works best: Engage, Listen, Frame, Envision, Commit—or “ELFEC” for short.

Intimacy? At work? Really? (Part III)

Andrea Howe
Category : Weekly tips October 20, 2014

This post is part of our Weekly Tips series.

This is our last tip (for now) in a three-part series on the subject of intimacy—a word that businesspeople don’t usually associate with professionalism.

Intimacy? At work? Really? (Part II)

Andrea Howe
Category : Weekly tips October 13, 2014

This post is part of our Weekly Tips series.

We’re continuing our conversation about intimacy, a deliberately provocative word to use in business.

Intimacy? At work? Really? (Part I)

Andrea Howe
Category : Weekly tips October 6, 2014

This post is part of our Weekly Tips series.

At first blush, intimacy is a strange word to use in a business context. “What, I’m supposed to be intimate with my clients?”

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