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Are you sure you’re addressing the real issue?

by Andrea Howe | Oct 27, 2014 | Monthly-ish tips

This post is part of our Weekly Tips series.

Trust typically gets created between people, and usually in conversations. The Trust Creation Process, brought to us by the authors of The Trusted Advisor, is a five-step model describing how this works best: Engage, Listen, Frame, Envision, Commit—or “ELFEC” for short.
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Intimacy? At work? Really? (Part III)

by Andrea Howe | Oct 20, 2014 | Monthly-ish tips

This post is part of our Weekly Tips series.

This is our last tip (for now) in a three-part series on the subject of intimacy—a word that businesspeople don’t usually associate with professionalism.
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Intimacy? At work? Really? (Part II)

by Andrea Howe | Oct 13, 2014 | Monthly-ish tips

This post is part of our Weekly Tips series.

We’re continuing our conversation about intimacy, a deliberately provocative word to use in business.
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Intimacy? At work? Really? (Part I)

by Andrea Howe | Oct 6, 2014 | Monthly-ish tips

This post is part of our Weekly Tips series.

At first blush, intimacy is a strange word to use in a business context. “What, I’m supposed to be intimate with my clients?”
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  • Reprise: A different kind of resolution for a different path to better relationships ( 36 )This post is part of our Monthly-ish Tips series. It’s the first week back at work for many of us in the new year, which means that any resolutions resolutely declared are within about 10 days of faltering—at least according to psychologists who say we typically do well for the first...

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