A lesson from my own trust “fail” in my first-ever client meeting

This post is part of our Monthly-ish Tips series.

Back in the day, before COVID forced some major workshop redesigns to accommodate the needs of virtual participants, I used to open every in-person session or keynote with a story. A recent opportunity to spend a day in the same physical room with 60 participants (yay!) had me thinking fondly about my favorite tale of my first-ever client meeting—which also happened to showcase a big professional trust fail on my part. Maybe I’ll reprise “The Shipyard Story” one day. In the meantime, here it is, with an important reminder for us all no matter our professional tenure.

Real people, real trust: a CEO you should know

Chip Grizzard(@chipgrizzard) is the CEO of Grizzard Communications Group, a nonprofit marketing and fundraising agency. Chip is the fourth-generation member of the Grizzard family to work at the 91-year-old company. Discover Chip’s candid replies to questions about what it really takes to be a Trusted Advisor and how to create a company that leads with trust, every day.