The biggest de-railer of client relationships, in the worst of times as well as the best of times, is fear—fear of not doing the right thing, fear of losing, fear of rejection, fear of uncertainty, and more. Our own fear is like “trust repellent” because it causes us to react from our baser instincts rather than respond from our higher selves. That’s the bad news. The good news is that it can be managed with exceptional results, even—in fact, especially—during a pandemic. Hosted by Andrea Howe.
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Andrea Howe
As the founder of The Get Real Project, I am the steward of our vision and our service offerings, as well as a workshop leader and keynote speaker.
Above all else, I am an entrepreneur on a mission: to kick conventional business wisdom to the curb and transform how people work together as a result. I am also the co-author, with Charles H. Green, of The Trusted Advisor Fieldbook (Wiley, 2012).
Latest posts by Andrea Howe (see all)
- The inevitable downside of taking trust-building risks (and what to do about it) - September 30, 2024
- Five simple ways to sell more without selling at all - September 3, 2024
- Reprise: Ancient Roman wisdom for the modern business professional - August 14, 2024