Charlie Green and I were recently interviewed by Wally Bock of Three Star Leadership Enterprises on the subject of trust and leadership. He wanted to know what bosses in general can take away from our new book, The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust.
Improv Tip of the Month: Listening!
This month’s improv tip is from Barry Edwards, Improv Contributor and Consultant:
One of the main tenants of performing improv comedy is listening. What? LISTENING! If you’re not listening to your improv partner, the scene will most likely go downhill and the audience will know. The same thing happens at work. If you’re not listening to your manager or client, the conversation will most likely go downhill and they will know.
How to create a culture of trust
We’re pleased to announce the release of our latest eBook: How to Create a Culture of Trust.
It’s the sixth in the new Trusted Advisor Fieldbook series by Charles H. Green and Andrea P. Howe.
Hot off the presses: The Trusted Advisor Fieldbook
We are very happy to officially announce the publication of The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust. Published by Wiley Books, it is now being sold at fine bookstores worldwide and online at major booksellers.
Whose shoulders does it stand on? The book’s pedigree begins with the classic The Trusted Advisor, by Charlie with esteemed co-authors David Maister and Rob Galford in 2000. In 2005, Charlie wrote Trust-based Selling, which squared the circle of trust and sales.
Win a Free Copy of The Trusted Advisor Fieldbook
Over the past few months we’ve counted down 144 daily #TrustTips on Twitter. Each tip aimed to help you improve your trustworthiness and trusted relationships within your professional and personal lives. We collected them all here.
Real people, real trust: what trust-based strategy consulting looks, feels, and sounds like
Janet Andrews is a senior-level consultant at SRA’s Touchstone Consulting Group, a strategy and management-consulting firm. Janet spends her days running from one U.S. federal government building to the next, working with executives on issues of national interest. Discover Janet’s six tips for building trust-based relationships while getting the job done.
StoryTime: when to walk away
Our Story Time series brings you real, personal examples from business life that shed light on specific ways to lead with trust. Our last story told of an unexpected way to recover lost trust. Today’s anecdote zeroes in on the importance of personal integrity.
The dos and don’ts of trust-based networking
We’re pleased to announce the release of our latest eBook: The Dos and Don’ts of Trust-Based Networking. It’s the fifth in the new Trusted Advisor Fieldbook series by Charles H. Green and Andrea P. Howe. Each eBook provides a snapshot of content from The Trusted Advisor Fieldbook, which is jam-packed with practical, hands-on strategies to dramatically improve your results in sales, relationship management, and organizational performance.
Improv tip of the month: what does your favorite sitcom, sketch, or movie character have in common?
This month’s improv tip is from Shawn Westfall, BossaNova’s Improv Guru:
Think about your favorite sitcom, sketch, or movie characters. What do they have in common? A comic perspective: a committed way of seeing the world that’s uniquely theirs. Norm on “Cheers” doesn’t just like beer: he views the world through the bottom of a beer glass. Ron Burgandy from “Anchorman” isn’t just an anchorman; rather, he wears his local-TV anchorman status as a kind of armor to get him through his day.
Real people, real trust: a learning consultant’s approach to leadership
Heber Sambucetti is a senior learning consultant with Accenture, working routinely with some of Accenture’s most seasoned executives. Find out what Heber sees as the distinguishing traits of a trusted advisor, and learn how he has successfully turned the most challenging relationships into prosperous ones.