by Andrea Howe | Oct 11, 2007 | Client relationships
We were recently featured on Karen Salmansohn’s SIRIUS radio show, BE HAPPY DAMMIT (LIME Channel 114). Karen publishes a “Be Happy Dammit Tips” Newsletter. Her April 27 issue quotes some fascinating statistics about the value of business friendships. For example:
– People with a best friend at work are seven times more likely to be engaged in their work.
by Andrea Howe | Oct 9, 2007 | Client relationships
A recent travel experience in Bali, where persistent street vendors showed me what fear-based selling looks and feels like, helped me see the world from our clients’ perspective. Here’s a travelogue excerpt to tee this up:
“TRANSPORT? GOOD PRICE! MAYBE TOMORROW?”
by Andrea Howe | Oct 4, 2007 | Client relationships
So goes the headline of an article on the front page of The Washington Post on May 25, 2007. Across the country, business professionals are facing an ever-increasing backlog of emails and throwing up their hands in frustration and overwhelm. The article spotlights Fred Wilson, a venture capitalist, who recently sent a broadcast email to his entire address book saying, “I am so far behind on email that I am declaring bankruptcy … I am starting over.” A December 2006 article in BusinessWeek, hailing a company that has officially declared Friday as a day of rest from email, seems to indicate a trend.
by Andrea Howe | Oct 2, 2007 | Client relationships
This appeared in BossaNova’s 2006 summer newsletter, and it bears repeating.
“Early and ugly” is what a prized client said he wanted from his consulting firm. “Our very senior client was telling us he didn’t want to wait weeks or months for a polished deliverable; he wanted to be part of the action every step of the way,” reports Wayne Simmons, managing partner of ICOR Partners , a strategic management consulting firm servicing the public sector. “We were happy to hear it because that’s exactly how we like to work,” he added.
by Andrea Howe | Sep 25, 2007 | Trusted advisorship
I saw Vince Gill in concert recently. First time. I was pretty sure I’d enjoy the music, but I had no idea I’d walk away having learned four indelible lessons from this country music celebrity about being a Trusted Advisor.
The concert was magical. Sure, the music was good (if you like country and I will confess I do). Vince is talented, as is his entourage. But he created something with his band and his audience that turned a good concert into an extraordinary experience of community and connectedness. How? By how he was being: humble, self-deprecating, intimate, vulnerable, and totally transparent.