by Andrea Howe | Apr 17, 2012 | Leading with trust
I don’t pretend to know everything it takes to be a great leader. I do know that I have tremendous respect for business people who are calm, decisive, energized, and really present for the people they interact with. I also know that I’m at my professional best when I exhibit these traits and that the opposite is true: I’m far less effective when I’m frenzied, unfocused, tired, distracted. And I’ve noticed that I often get bogged down by a most curious phenomenon: clutter. Clutter appears in my life in various forms—in my file cabinets, my hall closet, my mind, my heart. The messier things are, the more my leadership suffers.
by Andrea Howe | Apr 17, 2012 | Client relationships, Consulting
Our Story Time series brings you real, personal examples from business life that shed light on specific ways to lead with trust. Our last story told a tale of
risky business. Today’s anecdote zeroes in on the importance of being willing to interrupt the status quo.
by Andrea Howe | Apr 16, 2012 | Client relationships
It’s an age-old challenge in the consulting industry: how to get your delivery people to develop more business. After all, who’s in a better position to bring in more work than the people who labor side-by-side with the client? But first there are barriers to break through. Read on for four specific strategies that will help your delivery people execute on both project plansand business development plans.
by Andrea Howe | Mar 20, 2012 | Client relationships
When did financial advisors become telemarketers? Here’s a transcript of a voicemail I received a few weeks ago from a financial advisor named RW—someone I don’t know who represents a major company. It wasn’t technically a cold call, I suppose, because I had a relationship with the company about a decade ago through my former financial advisor. But it certainly wasn’t a warm call. And while RW said nothing whatsoever offensive on her voicemail, it was a perfect example of how the choice to be robotic instead of real kills trust and loses business.
by Andrea Howe | Feb 29, 2012 | Trusted advisorship
Our Story Time series brings you real, personal examples from business life that shed light on ways to lead with trust. Our last story illustrated
how one conversation changed everything. Today’s selection highlights the value of making a personal connection.
