A small gesture (and related risk) with big trust impact (Part I)
This post is part of our Monthly-ish Tips series.
I’ve been reminded about the power and importance of small gestures—not just grand ones—in the face of big challenges. This extends to trust-building. There are small acts of inclusivity and kindness that we can make a part of our everyday—things like being sure to call people by their name as they wish to be called.