by Andrea Howe | Apr 17, 2012 | Client relationships, Consulting
Our Story Time series brings you real, personal examples from business life that shed light on specific ways to lead with trust. Our last story told a tale of
risky business. Today’s anecdote zeroes in on the importance of being willing to interrupt the status quo.
by Andrea Howe | Apr 16, 2012 | Client relationships
It’s an age-old challenge in the consulting industry: how to get your delivery people to develop more business. After all, who’s in a better position to bring in more work than the people who labor side-by-side with the client? But first there are barriers to break through. Read on for four specific strategies that will help your delivery people execute on both project plansand business development plans.
by Andrea Howe | Mar 20, 2012 | Client relationships
When did financial advisors become telemarketers? Here’s a transcript of a voicemail I received a few weeks ago from a financial advisor named RW—someone I don’t know who represents a major company. It wasn’t technically a cold call, I suppose, because I had a relationship with the company about a decade ago through my former financial advisor. But it certainly wasn’t a warm call. And while RW said nothing whatsoever offensive on her voicemail, it was a perfect example of how the choice to be robotic instead of real kills trust and loses business.
by Barry Edwards | Mar 16, 2012 | Improvisation
This month’s improv tip is from Barry Edwards, Improv Contributor
Schedule a meeting in your conference room then let the games begin!Plato once said, “You can discover more about a person in an hour of play than in a year of conversation.” While he probably wasn’t referring to creating a more engaged and productive work team, it still applies. Facilitated play makes it possible for your team to learn more about each other. Plus a shared fun experience creates team cohesiveness.
by Andrea Howe | Feb 29, 2012 | Trusted advisorship
Our Story Time series brings you real, personal examples from business life that shed light on ways to lead with trust. Our last story illustrated
how one conversation changed everything. Today’s selection highlights the value of making a personal connection.
