by Andrea Howe | Oct 12, 2010 | Trusted advisorship
There are lots of ways to build trust with others (
four, by our count) and Credibility is a big one. In our
Trust Quotient research, Credibility shows up as second only to Reliability as the
most favored way to build trust. (‘Most favored’ doesn’t mean ‘most effective,’ but that’s another blog, another day.)
This makes sense, given the emphasis that most business people naturally place on increasing trustworthiness by demonstrating credentials, experience, and know-how.
by Andrea Howe | Apr 21, 2010 | Client relationships
Old Faithful is a geyser located in Yellowstone National Park, USA. It gets its name because it regularly shoots steam and water to great heights. In fact, with a margin of error of 10 minutes, Old Faithful will erupt either every 65 or every 91 minutes, depending on the length of the previous eruption. It’s been doing this since 1870.
While most of us who endeavor to be Trusted Advisors would probably prefer not to be associated with a “geyser” (myself included), there’s something we can all learn from this phenomenon of nature.
