Reprise: Aiming for trust-building mastery? Practice overcoming awkwardness and embarrassment.

This post is part of our Monthly-ish Tips series.

Recent conversations with workshop participants about the personal mastery required to build deep levels of trust have me thinking about my old Victor story, and the embedded trust lessons about overcoming awkwardness and embarrassment.

I first met Victor in early 2017, then again 11 months later. He was my airport driver both times. He recognized me the second time but couldn’t figure out why. I didn’t recognize him at first … and then it all clicked. But I didn’t have the courage to remind him who I was.