This post is part of our Weekly Tips series.
Every so often my systems and support structures fail me (or more accurately, I fail them) and a tip doesn’t get written for the week. This is one of those times.
So instead of new content today, I’m going to (1) say thank you in advance for your graciousness, and (2) re-share five trust lessons related to failing to deliver on a promise, which I published the last time a tip went missing.
Here’s the bottom-line version of three of the five lessons in case you’re not inclined to click through:
- There’s power in confessing.
- There’s no power in being defensive.
- There might be power in offering an explanation.
And with that … I’m going to work on getting back on track.
Latest posts by Andrea Howe (see all)
- A word to the wise about adjusting your fees after your quote - November 13, 2022
- Reprise: What to do when your clients or colleagues are untrustworthy - September 18, 2022
- Reprise: A different way to think about your “competitors” - September 5, 2022