The Opposite Chapter 1 and other free resources

A practical guide for consultants, business developers, and other service-oriented professionals who want more trust, greater influence, and no-kidding client loyalty.


A practical guide for consultants, business developers, and other service-oriented professionals who want more trust, greater influence, and no-kidding client loyalty.

Real results are based on a foundation of trust.
Your success as a leader will always be based on the degree to which you are trusted by your stakeholders—whether you are a business developer, account manager, salesperson, project manager, program manager, unit leader, team leader, client relationship manager, C-level executive, consultant, or manager. Being trusted is a leadership quality that is neither cyclical nor faddish nor role-bound.
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Put this fieldbook to work and you’ll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
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