This month’s improv tip is from Cary Paul, Chief Improv Officer

There’s an unexpected catalyst for transformational change out there that most companies haven’t considered tapping into. It’s not leadership from the top. It’s not buy-in from the bottom. It’s not a compelling vision. It’s not a mission statement that everyone can easily remember and recite. (Although all of these things matter). It’s humor.

Humor in Evidence

Research has proven that smiling and laughter are good for your health, make you more attractive to be around, and help boost your energy and rate of accomplishment. Just ask the Cancer Treatment Centers of America (known for their Laughter Therapy practice, Psychology Today (see The Benefits of Laughter, and Discovery Health’s How Things Work Series (How Laughter Works), –all of which have provided ample evidence. This is easy to envision and apply in a personal context: imagine parents smiling and laughing at their babies, or friends struck by a fit of giggles. But somehow when it comes to work, well … really now, are smiling and laughter endeavors we should promote? And could they, in fact, have bottom-line benefit?

Putting Humor to Work

“Work” and “serious” are a long-held associations, and work as a place of somber mood and serious tone is still very much in evidence in the corporate world today. (Thomas Edison once said: “Opportunity is missed by most people because it is dressed in overalls and looks like work”.) Plus economic recessions are no laughing matter, so the realities of our existence today don’t help us out of our mental box. And yet some organizations have found ways to embrace fun and levity as strategic assets in spite of, and even as a way out of, the gloom and doom. Think Southwest Airlines, where play is the rule, not the exception. In fact, Southwest is one of the few airlines to thrive in a post-9/11 world.

Improv-ing Business

So there’s a case to be made, in general, for humor in the workplace. But what about as it relates to transformational change, specifically? We say there’s a case to be made there too, and to make that case we turn to improvisational comedy.

Improvisational comedy is comedy made up completely on the spot (as in the popular TV show, Whose Line Is It Anyway?) Improv is a unique brand of humor that generates laughter as a result of a shared experience of risk-taking. Here are four key skills of improv. As you read them, consider their relationship to successful transformational change in the workplace:

  • Being open to new ideas. Developing comfort with accepting ideas of others, building on them, and taking them to the next level.
  • Listening. Being attentive, sensitive, tuned in.
  • Being in the moment. Dealing masterfully with the unexpected. Demonstrating agility and flexibility.
  • “Under-thinking.” Walt Disney said it best: “The way to get started is to quit talking and begin doing.”

Consider a quote from the Organizational Development Practitioner’s article titled “Improv Culture: Using Practices from Improv Theater to Help Organizations Evolve Successfully Over Time,” (Vol. 35, No. 3, 2003 edition):

“Improvisers are masters of evolution: They balance strategy and spontaneity in the face of uncertainty, working collectively to create a sustained, engaging story that works. They often work without the benefit of specific planning, must incorporate unexpected inputs thrown in from left field, and have to adapt rapidly to new contexts.”

We’ll explore improv skills and how to apply them more in coming editions. In the meantime, trying on that humor is serious business and laughter is the best corporate medicine.

Originally published by BossaNova Consulting Group, Inc.
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Cary Paul

I just might have the best title of anyone on The Get Real Project team: Chief Improv Officer. I have over 20 years of consulting experience, specializing in process improvement, change management, facilitation and leadership development. __ years ago I took my first improvisational comedy class, which sparked my passion for applying the principles and practices of improv to real-life business challenges. My clients tell me that the custom programs I create produce profound results for leaders needing new perspectives, creative solutions, breakthroughs in communication and teamwork, and a more nimble and energized workforce.