Tag : get real

Reprise: What NOT to say to a grieving client

Reprise: What NOT to say to a grieving client

This post is part of our Weekly-ish Tips series.

I know quite a few clients who are dealing with loss right now, so I’m reprising a Tip I wrote in 2015 that was inspired by then-Facebook COO Sheryl Sandberg at the end of her first 30 days of mourning for her late husband. On the last day of sheloshim, which marks the completion of religious mourning for a spouse, she shared a compelling and beautifully written post on … well, Facebook, of course.

Among other things, Sheryl’s essay includes extraordinary lessons for anyone struggling to find the best or right way to acknowledge another person’s grief.

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Why being good at friendship matters for professionals

Why being good at friendship matters for professionals

This post is part of our Weekly-ish Tips series.

A salient comment from a VP-level participant in one of our recent programs got me thinking about a tip I wrote nearly seven years ago, so I’m reprising it now. The comment basically drew a clear connection between establishing trust with a business colleague and building trust with a friend. It stuck a chord with me because I’ve come to believe that friendship skills play a critical role in business, and particularly in sales.

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Three guidelines for changing your sales language now and forever

This post is part of our Weekly-ish Tips series.

While writing last week’s tip about my delightful interaction with Dave I had to sort out how best to refer to Dave. The language I chose was thanks to a tip I published in 2016. I’m reprising a variation of that tip here because I believe it contains lessons that bear repeating.

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The case for calling a possible client you’ve never met on a Sunday

This post is part of our Weekly-ish Tips series.

I did something unconventional a couple of weeks ago: I called Dave, who I’ll characterize as “possible client” for simplicity, in the middle of the day on a Sunday. We’ve never met and haven’t exchanged more than a couple of emails in the last couple of years. Dave was so struck by my reach-out that he dared me to write about it*. So here I am.

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A dramatically different resolution to improve your relationships in the new year

This post is part of our Weekly-ish Tips series.

We’re two weeks into a new year, which means that any resolutions resolutely declared are within days of faltering—at least according to psychologists who say we typically do well for the first two weeks and then backslide by February. I’ve suggested before that buddying up can be a helpful antidote. This year I’m suggesting we all try something a little different—either in addition to, or maybe just plain instead of, finding a partner to support us with our efforts. Brace yourself for a dramatic and woo-woo sounding strategy.

Ready?

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Reprise: When NOT to speak up/tell the truth

This post is part of our Weekly-ish Tips series.

Most of us probably agree both in theory and in practice with the principle of transparency—being honest, open, candid. It is easy to assert that “Honesty is the best policy,” but dig a little deeper and it is not so clear. I last wrote a Weekly-ish Tip about how to discern whether to raise a touchy topic a little over five years ago. A recent conversation with a workshop group has me thinking it’s time to reprise it.

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Please think twice before you ask this question

This post is part of our Weekly-ish Tips series.

There’s a particular question that I have come to hate being asked, starting in about March of 2020. I resist it slightly less now, but only slightly. I’m sharing my further reflections on the matter, not because I like to divulge my idiosyncrasies on these pages (though there is that), or because these Weekly Tips are sometimes my public therapy journal (that, too), but because I think it really matters in terms of how we’re connecting with each other these days—or not.

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